Training courses in this category are related to conflict management. Conflict does not necessarily have to have a negative outcome, depending on how an organisation or person deals with the conflict. Conflict Management courses are designed to provide a positive approach to managing the conflict, enabling delegates to resolve and where appropriate, prevent conflict. Many courses use role play techniques to practice how to manage and resolve conflict in a variety of situations so arrive prepared to disagree with your colleagues!
Courses in this category cover topics such as:
• Understanding conflicts and their inevitability
• Managing conflict situations.
• The effects of conflict on productivity, motivation and the retention of personnel.
• Handling conflict, disagreement, aggression and other strong emotions.
|Trainer||Course Title||Days||Price ex. VAT|
|V986BM||Conflict Resolution in the Workplace - E-Learning||E-Learning||£40.00|
|T373KU||HABC Level 2 Award in Conflict Management (RQF)||1||£85.00|
|S299SC||Managing Difficult Behaviour||0.5||£100.00|
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