Conflict Management courses are designed to provide a positive approach to managing conflict in the workplace, enabling delegates to resolve and where appropriate, prevent conflict. Individuals working in management, supervision, customer service, retail or other roles where disagreements may arise could be interested in conflict management training.
It is very important to deal with conflict at the outset, as (when dealt with quickly and appropriately), conflict does not necessarily have to have a negative outcome. Many courses use role play techniques to practice how to manage and resolve conflict in a variety of situations, so arrive prepared to disagree with your colleagues!
Conflict management and resolution training covers a range of topics developed to train individuals in all aspects of recognising conflict situations and managing them effectively. This includes aspects such as managing difficult behaviour from others, the stages of conflict and methods to manage it.
Course topics include:
Classroom based and E-learning options in this category are available across the UK. Classroom based courses typically take no longer than a day; the time needed to complete e-learning courses can vary based on how long the video content is plus the amount of time needed for thinking or loading.
Please see all available courses below or for more help and further information about the courses available, please click here to send an enquiry.
For any further information, or if you need any general help, please send an enquiry to enquiries@bookmycourse.co.uk.
Related Categories
Trainer | Course Title | Days | Price ex. VAT |
---|---|---|---|
S299SC | Conflict Management | 0.5 | £105.00 |
V986BM | Conflict Resolution in the Workplace - E-Learning | E-Learning | £45.00 |
T373KU | HABC Level 2 Award in Conflict Management (RQF) | 1 | £90.00 |
S299SC | Managing Difficult Behaviour | 0.5 | £105.00 |
Courses found 1 to 4 of 4 | 1 | ||
Click title for course overview |
“I have used BookMyCourse for many years, they are always my first point of call for any training requirements. The staff are knowledgeable and very helpful, queries and requests are dealt with quickly and professionally”.
“I have always had exceptional service, times, dates, price, etc., and if there is the odd chance you can’t tell me over the phone, I always receive an e-mail straight away after”.
“We have been using the services Bookmycourse for many years, it’s quick and easy system for me to use, I just send my course with dates and the rest is done by the team at BMC. The team are a great bunch, friendly and easy to deal with, on the rare occasion there is an issue, it is dealt with professionally and swiftly every time. RB Services will continue to use the services of BMC indefinitely and often recommend them to other training providers trying to promote their own courses. Keep up the good work BMC!” - Jacqi Cox - RB Services
“My experiences with Book My Course have always been pleasant ones. The staff I have dealt with have always been polite, friendly and helpful. They are an efficient company who focus on their customers giving them the best service they can. I would definitely recommend them to my friends and work colleagues”.
Karen Barlow, Horbury Building Systems.
"Working with Book My Course takes the stress and hassle out of arranging training courses. We have a dedicated account manager to discuss our requirements, who offers us a range of options to suit our needs based on our budget, time commitments and locations. They offer a great range of courses as well as offering us flexibility and value. The staff at BookMyCourse are helpful and knowledgeable, offering a timely and efficient service that is reflective of our requirements". Kate O'Donnell – Kier.
“BMC are always quick and on time, if I need any help I can turn to BMC. Sian, you are always polite, quick and happy to help. Whenever I send you anything, I know it will get sorted efficiently and you will supply me with all information about my request”.
"Always reliable with great connections for course dates across the UK and an easy booking system. Polite and efficient customer service. A pleasure booking with Bookmycourse".
Claire Montague – Ground Control Limited.
"Book my course is always my first point of call as they offer a great range of training courses. They work with a variety of training providers based in different locations, which is extremely helpful when trying to minimise travelling times and costs. I have received nothing but great feedback from all course attendees, proving that bookmycourse only use high quality training providers. I would not hesitate to recommend bookmycourse to anyone looking for exceptional training, at very reasonable prices"