COURSE FINDER

HABC Level 2 Award in Conflict Management (RQF)

£80 per delegate. This may be less for special offers on specific course dates and in-company training courses

Duration: 1 day

Trainer: T373KU

Need course dates or locations to suit you? CLICK HERE TO SEND ENQUIRY...

Duration: 2 days

Who Should Attend? 

This accredited qualification meets the requirements of anyone with a customer-facing role who deals with service users or the general public. It is also relevant to those who would like a better understanding of the prevention of conflict, giving them more confidence in dealing with situations as they arise.

This qualification is generic and can be applied to a wide range of learners and sectors. 

This qualification is suitable for learners over the age of 18. 

Benefits of the Qualification:

Subjects covered by the conflict management qualification include legislation, clear communication, proactive service delivery, situation assessment and managing unrealistic expectations. 

There are a number of benefits for businesses in entering employees for this qualification, one of which is improved customer service levels.

Following the completion of this award the learner will know how to:


- Communicate to solve problems and reduce the potential for conflict
- Identify the factors that influence human responses in conflict situations
- Assess and reduce risks in conflict situations
- Communicate effectively and de-escalate conflict in emotive situations
- Use good practice after conflict situations

Examination: Multiple choice exam

What next?

Although this is a generic qualification, progression and further learning routes can include:

- HABC Level 3 Award in the Delivery of Conflict Management Training (RQF).

Where can this course be taken?


Through any HABC approved training centre

Additional Information: The course package is fully inclusive of tuition, examination fees and a course handbook. Free follow up support will also be available from your tutor. 
Telephone Hotline 01933 233884

Enter a location to find distance

Location Region Start Date Days Price ex. VAT    
Sywell East Anglia, Midlands, South Central England Fri 4 Dec 20 This course runs over two consecutive days, start date as indicated. 1 £80 + VAT BOOK ENQUIRE
Courses found 1 to 1 of 1 1
  • ATSGROUP Logo
  • Essential Site Plant Logo
  • Common Sense Logo
  • PB Training Logo
  • Vp Groundworks Logo
  • 8Point8 Logo
  • Ace Safety Logo
  • 1UPACCESS Logo
  • BAM Construction Training Logo
  • Citrus Training Logo
  • 3B Training Logo
  • Astutis Logo
  • Construction Industry Training Providers Logo
  • MecSafe Logo
  • Health Life and Safety Logo
  • MI Construction Training Logo
  • Innov8 Training Logo
  • BSI Training Logo
  • OM Safety Training Logo
  • TotalComms Training Logo
  • SDA Safety Logo
  • Construction Skills People Logo
  • Phoenix Health and Safety Logo
  • Complete Health and Safety Logo
  • Harris Safety Training Logo
  • First Response Training Logo
  • Alliance Learning Logo
  • ALS Safety Logo
  • KeyOstas Logo
  • Libben Health and Safety Logo
  • Global Management Academy Logo
  • Illumine Logo
  • CCAS Health and Safety Logo
  • ROSPA Logo
  • PJH Safety Training Logo
  • OMS Logo
  • Tala Training Logo
  • PRS Health and Safety Training
  • SSG Training and Consultancy Logo
  • RB Services Logo
  • Safety Training Services Logo
  • Clarkson Evans Training Logo
  • Lighthouse Training Logo
  • The Building Safety Group Logo
  • Total Training Solutions Logo
  • Kentec Training Logo
  • Total Electrical Training logo
  • NTSS logo
  • Safe Life Logo
  • Frinton Training logo
  • Envesca logo
  • The Safety Maintenance Company logo
  • APT Health and Safety logo
  • Sandwell Training Association logo
  • PC Workshops logo
  • Zero Harm Training logo
  • R2 Training logo
  • The Bradley Group logo
  • Risk Health and Safety logo
  • Wise Global Training logo
  • Smallpeice Enterprises logo
  • Total Training Company Logo
  • Sibbald Training logo
  • Highlander logo
  • Total Construction Training logo
  • e-testing logo
  • UTN Training logo
  • Collective Safety Solutions logo
Telephone Hotline (footer image)

Telephone Hotline

01933 233884

(Monday to Friday - 8:00am to 5:30pm).

© 2020 Book My Course Limited. All rights reserved

Home | About Us | Contact Us | FAQs | Privacy Policy | Terms & Conditions | Site Map | News / Articles | Cookie Policy