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Managing Difficult Behaviour

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Categories: Conflict Management Training Courses

£105 per delegate. This may be less for special offers on specific course dates and in-company training courses

Duration: 0.5 days

Trainer: S299SC

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Course Overview
Course Dates

Course Content

- Issues, Causes and Consequences of Difficult Types
- Difficult Behaviour Types
- About You
- Our Two Minds
- Stimulus & Response
- Attitude & Behaviour Cycle
- Triggers
- Communication
- Managing Expectations (Emotional Bank Account)
- Defusing & Calming

The course either has new dates in data loading, or is only run as a dedicated or In Company course.

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01933 233884

(Monday to Friday - 8:00am to 5:30pm).

Email Enquiries

enquiries@bookmycourse.co.uk

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