Categories:
Telephone Skills & Telesales
£160 per delegate. This may be less for special offers on specific course dates and in-company training courses
Duration: 1 day
Trainer: N149ES
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Debt Collection by Telephone
Duration:
One Day
This course aims to help delegates become more efficient and effective in getting payments.
The programme will include:
- Preparation and pre-call planning
- Telephone techniques
- Direct the conversation
- Role play recording and class critique
This course is suitable for anyone in your company who either does - or is intended that they should - use the telephone to collect money.
Duration:
One Day
This course aims to help delegates become more efficient and effective in getting payments.
The programme will include:
- Preparation and pre-call planning
- Telephone techniques
- Direct the conversation
- Role play recording and class critique
This course is suitable for anyone in your company who either does - or is intended that they should - use the telephone to collect money.
The course either has new dates in data loading, or is only run as a dedicated or In Company course.
Telephone Hotline
01933 233884
(Monday to Friday - 8:00am to 5:30pm).
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