Course Aims:
This intensive, hands-on one day training course is designed to teach delegates how to customize their Outlook environment, calendar, mail, folders, and also track, share, assign, and quickly locate items within Outlook.
Who Should Attend?
Existing users of Outlook who wish to further develop their understanding of the software and improve their performance at work. Note: delegates must have a thorough understanding of, and experience in, the subjects covered in the Introduction course.
Course Outline:
Setting Calendar Options
- Set Work Days and Times
- Display an Additional Time Zone
- Set Availability Options
Customising Message Options
- Modify Message Settings
- Modify Delivery Options
- Change the Message Format
- Notify Others that You Will Be Out of the Office
- Create a Distribution List
- Insert a Hyperlink
Tracking Work Activities Using the Journal
- Automatically Record a Journal Entry
- Manually Record a Journal Entry
- Modify a Journal Entry
Managing Tasks
- Assign a Task
- Reply to a Task Request
- Send a Task Update
- Track Assigned Tasks
Sharing Folder Information
- Specify Folder Permissions
- Delegate Access to Folders
- Access Another User’s Folder
- Send Calendar Information in an Email Message
Customising the Outlook Environment
- Customise the Toolbar
- Create a New Toolbar
- Customise the Menu Bar
- Customise the Quick Access Toolbar
- Customise the To-Do Bar
- Create a Folder Home Page
Locating Outlook Items
- Sort Messages Using Multiple Criteria
- Find Messages
- Find Outlook Items Using Multiple Criteria
- Filter Messages
- Organise Messages
- Manage Junk Email
Working with Public Folders
- Create a Public Folder
- Add Users to a Public Folder
- Post Information in a Public Folder
- Send an Email Message to a Public Folder
Additional Information:
Please note that this training can focus on either Microsoft versions 2007, 2010 or 2013 - please state at the time of enquiry which version you would like this training to be held on.
Delegates can also bring their own device to take the training on - please state that you wish to do this at the time of booking so that we can inform the training provider.
This course can be offered both as an open course and as a one-to-one private session with the trainer.