Microsoft Outlook 2010 - Level 1

£260 per delegate. This may be less for special offers on specific course dates and in-company training courses

Duration: 1 day

Trainer: LH333N

Need course dates or locations to suit you? CLICK HERE TO SEND ENQUIRY...


In this course students will use Outlook to compose and send email, schedule appointments and meetings, manage contact information, schedule tasks, and create notes.

Who Should Attend?

This course is intended for people who have a basic understanding of Microsoft Windows and want to know how to use Outlook to manage their time and information. 

Course Outcome 

Upon successful completion of this course, students will be able to:
- Explore the Outlook interface, send mail, and respond to messages.
- Compose email messages.
- Organize email messages into folders.
- Manage contacts and contact information.
- Schedule appointments.
- Schedule a meeting.
- Manage tasks and notes.


Windows 2000 Introduction to Personal Computers
Windows XP Introduction to Personal Computers
WindowsXP Professional -Installation and Administration

Course Outline

Lesson 1: Getting Started with Outlook

- Identify the Components of the Outlook Interface
- Read an Email Message
- Reply to and Forward an Email Message
- Print an Email Message
- Delete an Email Message

Lesson 2: Composing Messages

- Create an Email Message
- Format a Message
- Check Spelling and Grammar
- Attach a File
- Enhance an Email Message
- Send an Email Message

Lesson 3: Organizing Messages

- Manage Email Messages
- Move Email Messages into Folders
- Open and Save an Attachment

Lesson 4: Managing Contacts

- Add a Contact
- Sort and Find Contacts
- Find the Geographical Location of a Contact
- Update Contacts

Lesson 5: Scheduling Appointments

- Explore the Outlook Calendar
- Schedule an Appointment
- Edit Appointments

Lesson 6: Managing Meetings in Outlook

- Schedule a Meeting
- Reply to a Meeting Request
- Track and Update Scheduled Meetings
- Print the Calendar

Lesson 7: Managing Tasks and Notes

- Create a Task
- Edit and Update a Task
- Create a Note
- Edit a Note
The course either has new dates in data loading, or is only run as a dedicated or In Company course.
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