Booking Enquiry

From PA to Executive PA Course

From PA to Executive PA Course

Duration:
A two day course

Suitable for:
PAs, senior secretaries, management assistants and executive assistants who are looking to develop their role, improve their skills and seriously enhance their performance.

Objectives:
By the end of the course you will:
- Understand the role of the Executive PA and others' expectations
- Know how to build a more successful working relationship with your manager
- Understand the principles of assertive behaviour and how to communicate confidently
- Be able to plan and monitor ongoing tasks and projects successfully
- Be confident to contribute effectively in meetings
- Know how to manage your time more effectively
- Be able to develop your role and take accountability
- Have tips and techniques for analysing problems and making decisions.

Course Content
- The Role of the PA / Executive Assistant
- What skills and qualities you need to provide the proactive support your manager expects
- Knowledge & awareness of the Four Working Styles
- Identifying your strengths and aspects for development
- Understanding the reality of your job
- Analysing your role
- Diary management
- Managing yourself, your manager and the workload
- Setting priorities and achieving deadlines
- Preparing and presenting information
- On your own behalf / on behalf of your executive
- Decision making / problem solving
- Developing a logical and objective approach
- Looking at a decision from all point of view
- Increase lateral thinking skills
- Building confidence and assertiveness
- What is assertive behaviour and how to apply it
- Communicating more effectively
- Positive thinking building on a firm foundation
- Taking more control and responsibility
- Coping with "unreasonable" demands
- Managing interruptions
- Prioritising your work
- Successful delegating
- Managing small projects / events
- How to plan and think ahead for success
- Tools and techniques to use
- Leadership motivation tools
- Increasing your motivation to lead
- Controlling your anger before it controls you
- Understand what causes your anger
- Manage and reduce your angry reactions
- Use problem solving / communication skills
- Action Planning
- Working out a well-developed plan for change to transform your role and performance

What happens next?
Once you have clicked above and sent us your enquiry, our team of advisors will then review your specific needs and email the details that best suit you. We may need to contact you to clarify requirements prior to processing the enquiry.