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Customer Service Training

Training courses in this category are realted to customer service. Customer Care is high on the agenda for all companies. Those who deal with customers need to be fully trained and aware of the importance of customer care so they can ensure their employees meet and exceed customer expectations. Good customer services builds and maintains loyalty and repurchase.

Click here to see course dates and locations for open Customer Service Training Courses.

A few of the topics covered on customer service training courses under this section include
• Essentials of Customer Service
• Customer service; face to face, on the phone, as well as customer service in emails.
• Handling Customers professionally
• Telephone Skills and Customer Service
• Customer Service for Credit Control

Related Links
Telephone Skills and Telesales
Courses
1-25 of 41
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Course DescriptionTraining ProviderNo. DaysWeb price
ex.VAT
An Introduction to Customer Service - Putting the Customer First Training Course Provider G063FH 1£569
Building and Retaining Customer Relationships Training Course Provider G063FH 1£529
Call Centre - Achieving Best Practice Training Course Provider P157TP 1£425
Caring for Your Customer Training Course Provider S066FT 0.5£110
Customer Care Training Course Provider R046AJ 1£235
Customer Care Training Course Provider P157TP 1£425
Customer Care Training Course Provider S219SA 2£300
Customer Care for IT Professionals Training Course Provider L082AQ 2£720
Customer Care Skills Course Training Course Provider M120TM 2£500
Customer Excellence for Finance Staff Training Course Provider P157TP 1£425
Customer Satisfaction as a Selling Tool Training Course Provider P157TP 1£425
Customer Service for Credit Control Training Course Provider E049ER 1£479
Customer Service Skills Training Course Provider P156IR 1£445
Customer Support Specialist (CSS) Service Desk Foundation Training Course Provider L082AQ 2£625.50
Dealing with Difficult Customers Training Course Provider T0212H 1£345
Dealing with Difficult People Training Course Provider R046AJ 1£235
Dealing with Incoming Calls Positively Training Course Provider P157TP 1£425
Delivering Excellence in Customer Service via Email and on the Telephone Training Course Provider G063FH 1£569
Delivering Excellent Customer service Training Course Provider N149ES 1£150
Effective Complaint Handling Training Course Provider P156IR 1£445
Effective Telephone Skills Training Course Provider G063FH 1£569
Enhancing the Visitors Experience Training Course Provider P157TP 1£425
Essentials of Customer Service - Residential Training Course Provider E049ER 2£1,045
Excellent Customer Care - Incoming Calls Training Course Provider P157TP 1£425
Excellent Customer Service Training Course Provider T0212H 1£345
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