OverviewThis qualification is designed to help boost your staff’s performance as a team member and help them make the transition from working in a team to leading a team. It will help practising team leaders to be more effective and confident in their role.
Who Is The Course For?
The Award in Leadership and Team Skills is ideal for:
- Practicing Team Leaders
- Aspiring Team Leaders
- Individuals with supervisory or team leading responsibilities
What Will The Course Cover?
Day One AM: Managing Yourself
- Setting SMART objectives and using them to prioritise own actions
- Simple time management techniques
- Personal objectives in relation to team objectives
- Causes and impacts of stress in the workplace
- Implications of stress in the workplace and simple stress management techniques
- Available sources of support
- Action planning and review techniques
Day One PM: Understanding Effective Team Working
- Differences between groups and teams, particularly in the workplace
- Characteristics of a good team and the advantages of team working
- How groups are formed using the Tuckman Model
- How to identify team roles and their implications using Belbin
- Possible types of problem behaviour and causes of disagreement and conflict
Day Two: Developing Yourself as a Team Leader
- The various roles, functions and responsibilities of a team leader - depending on workplace
- Limits of authority and accountability, and how these are defined
- Personal skills and abilities for effective team leading
- Using reflective learning skills to improve performance
- Receiving and responding positively to feedback
Day Three: Workplace Communication
- Understand the stages in communication
- Consider barriers and how to overcome them
- Evaluate the effectiveness of communication methods
- Apply a number of methods of communication to your team
Day Four: Tutorial
- One to one support with the tutor
Pre-course and Assessment
There is no pre-course preparation required for this award however delegates are requested to complete a pre-course questionnaire that will be handed to the tutor before the first day of the course. This ensures that the course is delivered to the highest quality and is relevant to the delegate’s needs and objectives.
Assessments
Managing yourself - structure answer questions
Understanding effective team working - structure answer questions
Developing yourself as a team leader - structure answer questions
In-House Training Options
If you are representing a business this course can be run exclusively and tailored to suit your company’s specific learning requirements and organisational needs. Costs are dependent on number of days required and bespoke content.