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Debt Collection by Telephone
Categories:
Telephone Skills & Telesales
Course Overview
Course Dates
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Debt Collection by Telephone
Duration:
One Day
This course aims to help delegates become more efficient and effective in getting payments.
The programme will include:
- Preparation and pre-call planning
- Telephone techniques
- Direct the conversation
- Role play recording and class critique
This course is suitable for anyone in your company who either does - or is intended that they should - use the telephone to collect money.
Need course dates or locations to suit you?
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Key Details
Provided by:
Training Course Provider N149ES
Duration
1 day
£150
per delegate
Bookings Helpline: 01933 233884
(Monday to Thursday - 8:00am to 5:30pm and Friday 8:00am to 5:00pm).
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