Developing Self-Esteem & Assertiveness
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Developing Self-Esteem & Assertiveness

Objectives:
- To understand our right to behave assertively 
- To appreciate individual behaviours and characteristics 
- To be assertive as and when it is required

You will Learn:
- To identify your rights and responsibilities within assertiveness 
- To identify your own behaviours and those of others 
- To make requests in a clear and direct manner 
- To refuse requests in a polite but firm manner 
- Techniques for assertive behaviour

Who Should Attend:
If you feel that your voice is not being heard or that you are being taken advantage of, the art of assertiveness will give you a range of skills and techniques to communicate more confidently.
 
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Key Details
Duration1 day
 
£325
per delegate
 
 
Bookings Helpline: 01933 233884 (Monday to Thursday - 8:00am to 5:30pm and Friday 8:00am to 5:00pm).