Transport Management for Operational Supervisors

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Categories: Transport and Distribution

£2640 per delegate. This may be less for special offers on specific course dates and in-company training courses

Duration: 5 days

Trainer: T125PC

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Course Overview
Course Dates

Transport Management for Operational Supervisors

Improve customer satisfaction with transport operations that are efficient, effective and compliant.

Road transport probably forms the largest component of your supply operations budget; and yet, because it responds to indirect demand, it may also be the most neglected. Implementing best practice means more than improving efficiency; managers have to deal with stringent legal requirements and the regulatory demands of health and safety. There’s no doubt that effective front-line supervision of your road transport operations can make a direct and positive contribution to the success of your business.

This course provides your transport managers with the skills and knowledge to deliver an effective operation. The results: lower costs, optimal compliance, and higher levels of customer satisfaction.

This course will provide your managers with:

- Knowledge of the technical and regulatory aspects of transport operations
- Skills to analyse and meet customer needs
- The ability to provide and manage a first-class transport service

We have designed this course for:

Transport line managers and supervisors. It is also appropriate for people soon to be promoted into such roles and for graduates on rapid development routes.

By the end of this course, participants will be able to:

- Explain the main features of relevant transport modes
- Understand and prioritise customer needs effectively
- Decide the best mode of transport for different operations
- Calculate accurate estimates of transportation costs in relation to output and volumes
- Develop and monitor transport operating budgets using fixed and flexible budget techniques
- Create the best technical solutions to transport needs
- Apply industry best practice in vehicle loading and load security
- Create efficient, cost-effective transport schedules manually and using IT systems
- Draw up safe and effective journey plans
- Manage transport operations to comply with legal and regulatory requirements
- Supervise operations in accordance with your health and safety policy
- Apply an effective fleet maintenance regime
- Manage contracts and contractors effectively
- Monitor performance using Key Performance Indicators
- Manage customer relationships to maximise levels of satisfaction

This course is available for in-house delivery if required.

This course will be conducted in the English language.

The course either has new dates in data loading, or is only run as a dedicated or In Company course.

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