The Masterclass for Executive Secretaries and PAs

£2640 per delegate. This may be less for special offers on specific course dates and in-company training courses

Duration: 5 days

Trainer: T125PC

Need course dates or locations to suit you? CLICK HERE TO SEND ENQUIRY...

The Masterclass for Executive Secretaries and PAs

Develop the skills to maximise the effectiveness of your role and truly make a difference.

The roles of executive secretaries and personal assistants are becoming more and more critical within organisations. With more complex or even flatter management structures and the ever-increasing demands on its managers and executives, an effective ‘right hand’ supporting role is essential.

The role is also evolving into new areas as expectations and demands change as we move further into the 21st Century.

This Masterclass is about how to be an effective executive secretary/PA; through skill enhancement.

Delegates will discuss how to:

- Enhance their skills to enable them to work at a higher level;
- Appreciate the value and importance of their role;
- Understand their business in order to work effectively;
- Use communication skills to their advantage and to the benefit of their organisation;
- Develop their interpersonal skills to improve their working practice

The approach of this masterclass will be interactive and discussion based, but also challenging, giving delegates the opportunity to share their issues with the group. Delegates will learn through undertaking personal and group activities, practical exercises and debate of real life case studies and situations.

Delegates should be prepared to talk in depth about their role and to work with others to produce plans for the future.

Who should attend:

This course is designed for the skills development of all Executive Assistants, Personal Assistants and for Administrative staff who want to develop and enhance their role within their organisation.

By the end of the course delegates will be able to:

- Understand how to develop their role;
- Know how to write more effective correspondence;
- To give memorable presentations;
- Understand how to be more proactive;
- Understand ways in which they can expand their knowledge of their company and business area;
- Recognise ways to better support and manage their manager;
- Explain interpersonal intelligence and how it can improve their working practice;
- Be more effective by taking more control over their time management and work output.

Topics covered will include:

- Organisational Skills
- Planning and Prioritising
- Time management under pressure
- Customer Services Skills
- Work-load management and control
- The importance of Change in the work environment
- Setting Goals
- Effective Communication Skills
- Effective Business Writing
- Report Structuring
- The Key to presentations
- Relationship development with your manager/executive
- Organising and supporting effective meetings
- Working within teams
- The rules of delegation
- Assertiveness and Influencing Skills

This course is available for in-house delivery if required.

This course will be conducted in the English language.
The course either has new dates in data loading, or is only run as a dedicated or In Company course.
  • 1 UP Access logo in black and red with a white background
  • BAM Construction Training logo in red with white background
  • Citrus Training logo in grey with a large orange and green C
  • 3B Training Logo
  • CITP Construction Industry Training Providers logo in black and green
  • Health Life and Safety Logo
  • MI Construction Training Logo
  • Innov8 Training Logo
  • Apple construction Logo
  • BSI Training Logo
  • OM Safety Logo
  • TotalComms Training Logo
  • SDA Safety Logo
  • Construction Skills People Logo
  • Phoenix Health and Safety Logo
  • Harris Safety Training Logo
  • First Response Training Logo
  • Alliance Learning Logo
  • Corps Construct Logo
  • ALS Safety Logo
  • KeyOstas Logo
  • Libben Health and Safety Logo
  • Global Management Academy Logo
  • Illumine Logo
  • ATC Risk Management Logo
  • CCAS Health and Safety Logo
  • ROSPA Logo
  • PJH Safety Training Logo
  • Safety & Health Logo
  • OMS Logo
  • Tala Training Logo
  • PRS Health and Safety Training
  • SSG Training and Consultancy Logo
  • RB Services Logo
  • Safety Training Services Logo
  • Clarkson Evans Training Logo
  • Lighthouse Training Logo
  • SWL Training Logo
  • The Building Safety Group Logo
  • Total Training Solutions Logo
  • Kentec Training Logo
  • Total Electrical Training logo
  • NTSS logo
  • Frinton Training logo
  • Envesca logo
  • The Safety Maintenance Company logo
  • APT Health and Safety logo
  • PC Workshops logo
  • Zero Harm Training logo
  • R2 Training logo
  • The Bradley Group logo
  • Risk Health and Safety logo
  • Wise Global Training logo
  • Total Training Company Logo
  • Sibbald Training logo
  • Total Construction Training logo
  • UTN Training logo
  • Collective Safety Solutions logo
  • Hawks Logo
  • Common Sense Logo
  • JRS Logo
  • JJH Logo
  • GreEnergy Logo
  • Ace Safety Logo
  • British Safety Council Logo
  • C&C Training Logo
  • LoveYourCoaching Logo
Telephone Hotline (footer image)

Telephone Hotline

01933 233884

(Monday to Friday - 8:00am to 5:30pm).

© 2022 Book My Course Limited. All rights reserved

Home | About Us | Contact Us | FAQs | Privacy Policy | Terms & Conditions | Site Map | News / Articles | Cookie Policy