Booking Enquiry

Newly Appointed Secretary/Administrator

Newly Appointed Secretary/Administrator

OBJECTIVES:
• To understand the role of the secretary/administrator and know the skills required for this position
• To learn what’s needed to build a successful working relationship with your manager
• To communicate more confidently
• To learn diary management skills and how to manage your time better
• Understand how to organise meetings
• Learn about minutes of meetings and what’s involved in taking them.

YOU WILL LEARN:
• How and why the office and office roles are changing
• About the role of management and where I fit in
• How to build a successful working relationship with my manager – working in partnership
• About assertive behaviour
• How to give feedback to our managers and other team members
• Ways to manage myself, my manager and my workload
• To spot symptoms of poor time management and how they can be overcome
• How to set priorities and meeting deadlines
• About to do lists, planners and other tools
• About organising meetings
• Minutes – what they are and how to take them

WHO SHOULD ATTEND:
People moving from a junior office position to one where they will take on more responsibility
and a wider range of activities. It will also suit more experienced individuals moving from
specialist roles such as receptionist to a wider administrative position.

What happens next?
Once you have clicked above and sent us your enquiry, our team of advisors will then review your specific needs and email the details that best suit you. We may need to contact you to clarify requirements prior to processing the enquiry.