Booking Enquiry

Microsoft Outlook 2010 - Level 2

Overview

In this course, students will customize the Outlook environment, calendar, and mail messages, and will also track, share, assign, and quickly locate various Outlook items.

Who Should Attend?

This course is designed for experienced Outlook users who need to customize their Outlook environment, calendar, and email messages and who wish to track, share, assign, and locate various Outlook items. 

Course Outcome 

Upon successful completion of this course, students will be able to:

- Customize message settings
- Organize and locate Outlook messages.
- Set calendar options
- Track activities using the Journal
- Assign and track tasks
- Share folder information
- Customize the Outlook environment

Prerequisites

Outlook 2010 - Level 1

Course Outline

Lesson 1: Customizing Message Options

- Modify Message Settings
- Modify Delivery Options
- Change the Message Format
- Set the Out of the Office Notification
- Create a Contact Group
- Insert a Hyperlink
- Create Quick Steps

Lesson 2: Organizing and Locating Messages

- Sort Messages Using Multiple Criteria
- Find Messages Using Instant Search
- Find Messages Using Multiple Criteria
- Filter Messages
- Organize Messages
- Manage Junk Email

Lesson 3: Setting Calendar Options

- Set Workdays and Time
- Display an Additional Time Zone
- Set Availability Options
- Create Calendar Groups
- Manage Automatic Meeting Responses

Lesson 4: Tracking Activities Using the Journal

- Record a Journal Entry Automatically
- Record a Journal Entry Manually
- Modify a Journal Entry

Lesson 5: Managing Tasks

- Assign a Task
- Reply to a Task Request
- Send a Task Update
- Track Assigned Tasks

Lesson 6: Sharing Folder Information

- Specify Folder Permissions
- Access Another User's Folder
- Send Calendar Information in an Email Message
- Delegate Folder Access to Users

Lesson 7: Customizing the Outlook Environment

- Customize the Ribbon and Quick Access Toolbar
- Customize the To-Do Bar
- Create a Folder Home Page

What happens next?
Once you have clicked above and sent us your enquiry, our team of advisors will then review your specific needs and email the details that best suit you. We may need to contact you to clarify requirements prior to processing the enquiry.