ITIL® Configuration Management Practitioner

£891 per delegate. This may be less for special offers on specific course dates and in-company training courses

Duration: 3 days

Trainer: L082AQ

Need course dates or locations to suit you? CLICK HERE TO SEND ENQUIRY...

ITIL® Configuration Management Practitioner

ITIL® course RP0066 - Duration: 3 days

The course is designed to enable delegates to understand how implement and run an effective Configuration Management process. It will further enable delegates to understand how Configuration Management supports and underpins the other Service Management disciplines.

To prepare delegates for the ISEB Practitioner Certificate in Configuration Management examination.

The course will benefit IT staff actively involved in setting up, running and operating within a Configuration Management process.

ISEB require that candidates for this examination must hold the ISEB Foundation Certificate in IT Service Management.

Course Structure
A mix of lecture, discussion and practical exercises based on a case study.

The Qualification
The ISEB Practitioner Certificate in Configuration Management qualification is available via examination on the final day of the course. The examination consists of a 1 -hour multiple choice paper consisting of 25 questions and a 1 hour 15 minute written assignment.

Full course documentation is included in the price.

Course Outline
- How Configuration Management supports and is supported by other Service Management processes
- The need, scope, basic concepts and terminology of Configuration Management
- The five stages of Configuration Management: planning, identification, control, status accounting and verification
- The benefits of Configuration Management, and how to overcome possible problems
- Implementation and maintenance of the Configuration Management Database (CMDB), including advice on data collection, cleaning and input
- The relationship between Configuration, Change and Release Management, and why Change Management is essential before implementation

ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries
The course either has new dates in data loading, or is only run as a dedicated or In Company course.
  • 1UPACCESS Logo
  • BAM Construction Training Logo
  • Gold Cross Training Services Logo
  • Citrus Training Logo
  • 3B Training Logo
  • Astutis Logo
  • Construction Industry Training Providers Logo
  • MecSafe Logo
  • Health Life and Safety Logo
  • CSM Services Logo
  • MI Construction Training Logo
  • Innov8 Training Logo
  • BSI Training Logo
  • OM Safety Training Logo
  • TotalComms Training Logo
  • SDA Safety Logo
  • Construction Skills People Logo
  • Phoenix Health and Safety Logo
  • Complete Health and Safety Logo
  • Harris Safety Training Logo
  • First Response Training Logo
  • Alliance Learning Logo
  • Le Breton Training Logo
  • ALS Safety Logo
  • KeyOstas Logo
  • Libben Health and Safety Logo
  • Global Management Academy Logo
  • Illumine Logo
  • ATC Risk Management Logo
  • CCAS Health and Safety Logo
  • MGM Training Logo
  • ROSPA Logo
  • PJH Safety Training Logo
  • OMS Logo
  • Tala Training Logo
  • PRS Health and Safety Training
  • SSG Training and Consultancy Logo
  • RB Services Logo
  • Safety Training Services Logo
  • Clarkson Evans Training Logo
  • Lighthouse Training Logo
  • SWL Training Logo
  • The Building Safety Group Logo
  • ProSafety Logo
  • Genesys Training Logo
  • Total Training Solutions Logo
  • Kentec Training Logo
  • Total Electrical Training logo
  • NTSS logo
  • Safe Life Logo
  • Frinton Training logo
  • Envesca logo
  • The Safety Maintenance Company logo
  • Arthur Adams logo
  • APT Health and Safety logo
  • Sandwell Training Association logo
  • PC Workshops logo
  • Zero Harm Training logo
  • R2 Training logo
  • Whites forklift training logo
  • The Bradley Group logo
  • Risk Health and Safety logo
  • Wise Global Training logo
  • Smallpeice Enterprises logo
  • Total Training Company Logo
  • Sibbald Training logo
  • Highlander logo
  • Total Construction Training logo
  • e-testing logo
  • UTN Training logo
  • Ideal IT training logo
  • PQMS Training logo
  • Paradise Training logo
  • Collective Safety Solutions logo

Telephone Hotline

01933 233884

(Monday to Friday - 8:00am to 5:30pm).

© 2018 Book My Course Limited. All rights reserved

Home | About Us | Contact Us | FAQs | Privacy Policy | Terms & Conditions | Site Map | News / Articles | Cookie Policy