Modern process-based auditing is about ensuring that systems are effective and address customers’ needs. It is also about fixing problems at their root cause and identifying improvements.
This extremely interactive two-day course, which is based around a very realistic case study, is designed to partner our one-day IRCA Registered ISO 9001:2015 Foundation Course as follows:
- Day 1 – Foundation Course to assist you in understanding the requirements of ISO 9001:2105.
- Days 2 and 3 – Internal QMS Auditor Course on how to perform effective Internal Quality Audits.
Although the Internal Auditor Course uses ISO 9001 the auditing techniques are still relevant to any ISO Management System Standard. This is because all new/updated ISO Management Standards use the same structure (which is defined in the ISO document Annex SL). Depending on your needs you may therefore need to attend either one or both of these courses.
Important – the IRCA syllabus does not permit us to cover the requirements of ISO 9001 during the two-day Internal Auditor Course as it is solely focussed on the internal audit process. IRCA expects that anyone attending the Internal Audit Course already has prior knowledge on ISO 9001:2015. This prior knowledge can be obtained from successful completion of the one day Foundation Course.
Successful completion of both the one-day Foundation Course and the two-day Internal Auditor course meets the formal training requirements for individuals seeking certification under the IRCA Auditor Certification Scheme as IRCA Certified ISO 9001:2015 Internal QMS Auditors. (Full details of how to apply to become an IRCA Certified Auditor can be found at www.irca.org).
Learn how to audit the processes of a Quality Management System
An ineffective audit can have severe consequences; resulting in process failure, customer
dissatisfaction and regulatory noncompliance. Optimize your auditing skills with the internationally recognised auditing standard ISO 19011 and boost your internal audit capabilities. Gain confidence in planning and performing an effective audit, as well as reporting and taking corrective action and improvements where necessary.
This course develops the necessary skills to assess and report on the conformance and implementation of processes based on ISO 9001:2015 or other ISO Management Standards. You'll learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete follow-up activities.
Auditing is critical to continually improving your ISO 9001 quality management system. As your business grows and evolves, so must the way you manage quality – not only to maintain
compliance, but also effectiveness. Internal audits help you to assess whether every aspect of
your system continues to meet the ISO 9001 standard. Internal auditing skills also enable you
identify gaps in your quality management system – giving you the knowledge and confidence to continually improve the way you work.
Who Should Attend?
- Anyone involved in the auditing, maintaining or supervising of an ISO 9001:2015 QMS or
other ISO Management Standard
- Staff and Management responsible for conducting internal audits
- Those who want to monitor quality management system performance
- Anyone who wishes to understand and get the maximum benefit from Internal QMS Audits.
- Anyone wishing to meet the training requirements for an IRCA Registered Internal QMS Auditor or who needs to demonstrate their competence in internal auditing
The course covers the complete lifecycle of an internal audit including the planning, conducting, reporting and follow-up stages and works through these step-by-step. The whole course is very interactive (with formal presentations kept to a minimum) and is based on a realistic case study which allows delegates to try out and refine their auditing skills at every stage of the process. It covers the knowledge that an effective auditor must possess as well as the skills, particularly interpersonal, that are needed for a successful audit.
Delegates will be assessed on the basis of their progress throughout the course. A Certificate of Successful Completion will be awarded to students who successfully complete both a 30 minute written test and the continuous assessment throughout the Course.
Students receive comprehensive course manuals with reference materials.
Duration: 2 days
Expiry: 3 Years