The Foundation Certificate in Business Analysis encompasses a broad range of techniques within the structure of the business analysis process model. The qualification is based upon the BCS publication, Business Analysis. This book was co-edited by Assist KD's Managing Director, Debra Paul and includes contributions from James Cadle, Malcolm Eva and Keith Hindle, all members of the teaching team. The course is an excellent introduction to Business Analysis, providing participants with knowledge that underpins the higher level Business Analysis qualifications. A copy of the book is provided with this course.
Course Contents: - Introduction to business analysis The rationale for business analysis The development of business analysis The scope of business analysis - Role of the business analyst The Business Analysis Maturity Model The responsibilities of a business analyst The competencies of a business analyst The Skills Framework for the Information Age - Business strategy analysis The strategic context Developing business strategies Strategic analysis techniques SWOT analysis - The Business Analysis Process Model The lifecycle for business analysis Creative problem-solving approach Stages of the lifecycle Deliverables and activities for each stage - Investigation techniques Interviewing and workshops Observation approaches Scenarios and prototyping Quantitative investigation techniques - Stakeholder analysis Categorising stakeholders Analysing stakeholders Stakeholder management - Modelling the business system Soft systems methodology Documenting business situations Business perspectives Business activity models Business events and business rules Performance measures Gap analysis - Business process modelling The rationale for business process modelling Business process modelling techniques Business process improvement - Requirements engineering Requirements engineering and the systems development lifecycle The requirements engineering process Actors in requirements engineering Requirements elicitation Requirements analysis Documenting requirements Requirements validation Managing requirements - Modelling the IT system Modelling system functions Modelling system data - Making a business and financial case The business case in the project lifecycle Identifying options Assessing feasibility Structure of a business case Investment appraisal techniques Presenting the business case Realising the benefits - Managing business change The change management process The emotional impact of change
The course either has new dates in data loading, or is only run as a dedicated or In Company course.