Booking Enquiry

Effective Interpersonal Skills

Effective Interpersonal Skills

Objectives:
- To identify your individual interpersonal skills 
- To show the difference between assertiveness and aggression 
- To improve working relationships 
- To develop skills in influencing people 
- To initiate an action plan for change

You will Learn:
- What interpersonal skills really are 
- The importance of first impressions 
- How assertive you are 
- Behavioural styles 
- Better communication skills 
- Five steps to successful change 
- Giving and taking criticism without offence 

Who Should Attend: 
This course is for team members whose performance would be enhanced by improving the way they communicate with colleagues at all levels.

What happens next?
Once you have clicked above and sent us your enquiry, our team of advisors will then review your specific needs and email the details that best suit you. We may need to contact you to clarify requirements prior to processing the enquiry.