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Credit/Debt Control
Good credit management is important within an organisation. Credit Controllers need to recognise the importance of their contribution to increase company profitability and reduce bad debt/losses. Assertive, positive and organised behaviours can yield essential results. By understanding the legal framework, credit controllers can also decide when to and how to get tough with customers by using litigation and enforcement.

Credit and Debt Control training courses under this category cover topics such as:
• Credit Control & Collections
• Customer Service for Credit Control
• DIY Debt Recovery & Legal Actions
• Order to Cash – Improving Receivable Process and Strategy
• Telephone Collections