Winning Telesales Techniques
Winning Telesales Techniques

About the Course:
It takes a look at the elements that make up successful telesales calls and then gives practical feedback to delegates how to improve their own techniques

Course Overview:
-You will be able to practice making outbound calls through several telephone-recorded exercises to identify personal strengths and weaknesses and develop your sales techniques.
-The experienced trainer will then analyse your calls and give you individual feedback.
-Communication Skills Improve rapport by adapting your behaviour accordingly
-Analyse non-verbal communication, in particular voice, projection and pace
-Secure visible results through open/closed questions and probing techniques for visible results Create impact using effective opening statements
-The sales process
-Know the importance of planning and research
-Maintain focus and control when making outbound calls by introducing a coherent structure
-Close the call and capitalise on the sale by recognising buying signals
-Overcome objections by staying
-Ways of closing the sale
-Direct question close
-Assumptive close
-Minor point close
-Alternative close
 
Course Dates
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LocationDistance (approx)Course Start DateNo. DaysWeb price ex.VATCourse Status 
London1 miles Thu 11 Dec 08 2£895      CLICK TO ENQUIRE
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Tools
 
Key Details
Provided by:
Reed Learning


 
Duration2 days
 
£895
per delegate