Categories: Software Testing ,  Systems Analysis & Development

User Acceptance Testing

This course provides practical examples of techniques that can be used to measure usability and describes the usability test process in detail, as related to International standards. Successful completion of the course will provide delegates with a certificate issued by e-testing Consultancy.

Who Should Attend
- Those with little or no knowledge of testing, but have been given the responsibility for User Acceptance Testing
- Managers who have the responsibility for carrying out user acceptance testing
- Software support personnel

The course is given over 2 days, a brief synopsis is given below. Please note that the 2 day course is not intended for those delegates who have already attended a foundation course with ourselves as they may find that some of the topics are duplicated.

Course Content
The UAT course covers the principles of "good testing" including UAT in the development lifecycle, the UAT approach and testing techniques. It looks at the issues that must be considered when setting up and/or running a test group, including the skills and expertise that will be required from time to time.

Candidates will look in detail at what testing is all about including who is actually responsible for acceptance testing and how testing should be conducted. You will learn how the use of the right techniques can improve the effectiveness of testing, including the differences between functional and non-functional testing.

Day 1
UAT in the Testing Lifecycle
Covering the principles of 'good testing' and aimed specifically at UAT, this session introduces the concept of 'customer testing' and how it is applied to different kinds of customers. It also describes testing as shown in the V Model and where UAT fits into that process. The importance of reporting a defect accurately is also described and how defect reports are processed through development.

Organisation and Management
Looks at the issues that must be considered when setting up and/or running a test group, including the skills and expertise that will be required from time to time. Emphasis is placed on why independence is important in testing and candidates will be introduced to testing techniques. Test planning is described in terms of the IEEE 829 Test Plan Document standard and shown why prioritisation is necessary.

Day 2
The UAT Approach
This is where candidates will look in detail at what testing is all about. Who is actually responsible for acceptance testing, the importance of the 'fundamental test process' and how testing should be conducted. This includes test estimation, the importance of setting up the right testing environment (model office etc.) and how the UAT approach is different from testing in development.

Testing Techniques
Explaining how use of the right techniques can improve the effectiveness of testing, including the differences between functional and non-functional testing and why testing should be a combination of both approaches. Candidates will be introduced to Boundary Value Analysis and Equivalence Partitioning and shown how these techniques are effective in providing good test coverage. The final session will be on the strengths and weaknesses testing tools.