Understanding and Preventing Violence and Aggression
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There are wide range of location options for this course, including Nottingham and Birmingham in the Midlands, Brighouse and Warrington in the North West, options in the South include, Heathrow West London, Dagenham in London East, and Newbury in Berkshire, Peterborough in the East of the UK, and Bristol in the South West. Please click the Course Dates Tab above to see current course dates, or click a category link above to see other course and location options. Understanding and Preventing Violence and Aggression

Please be advised that this course is run as an in-company course only. The price shown is based on a maximum of 15 delegates attending the course. Trainer travel has not been included as this will vary depending on the distance that the trainer is required to travel to deliver the course. The price will also vary depending on the number of delegates attending the course. Your final price will be calculated upon enquiry.

This course has been designed to help front-line staff and their managers to tackle difficult and potentially violent situations in the workplace. It is particularly useful for anyone dealing face to face with the public and who are required to confront conflict head on.

As well as heightening awareness of personal safety, this course introduces some of the basic elements of breakaway skills.

The course will cover key issues involved with coping with violent and aggressive behaviour, and include the following:
- How to carry out a Risk Assessment
- Avoidance techniques
- What is reasonable force?
- Communication and personal impact
- How violence can escalate
- The course also covers planning and organisation, with particular relevance to the legal duties of employers.

At the conclusion of the course delegates will have a better understanding of the causes of violent and aggressive behaviour. They will be able to identify indicators of violence and master techniques to cope with, and even avoid, extreme situations.

 
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Key Details
Duration1 day
 
£63
per delegate
 
 
Bookings Helpline: 01933 233884 (Monday to Thursday - 8:00am to 5:30pm and Friday 8:00am to 5:00pm).