Training for PAs
Training for PAs

Duration:
One day

Objective
This one day workshop looks at management from the PA's perspective. The trainer uses a number of lively discussion led examples
combined with a variety of exercises and case studies. This programme is an excellent platform to help PAs succeed in their
demanding role.

Contents
There are a variety of modules included within this programme, including;
• Principals of Managing People
• The Elements of Management
• The Skills Needed
• The Need for Planning
• Why Plan?
• 7 Steps of Effective Planning
• Prioritisation
• Deciding What is Important
• Understanding Dependencies
• Setting SMART Objectives
• Working with Others
• What Motivates You?
• What Motivates Others?
• When and How to Delegate
• Influencing Skills
• Models of Communication
• Crystal Clear Instructions
• Getting Your Ideas Accepted
• Being a Team Player
• Expectations and Work Ethics
• Assessing Your Team Qualities
• Personal Action Plans

Who should attend
This course is suitable for all Personal Assistants who are new to the role or for the more experienced PAs who wish to develop their
people management skills and achieve greater results.

Course benefits
• Balance secretarial and supervisory roles
• Understand the concepts of team buliding
• Identify individual strenghts in relation to teamworking
• Delegate effectively
• Understand how to motivate and encourgae team members
• Develop the skills needed to interview, select, counsel and discipline staff
• Learn to tackle problems in a focused and logical manner
• Enhance your ability to identify team training and development needs and implement appropriate solutions

Additional information
This course aims to introduce delegates to the skills needed to manage effectively, identifying and exploring the best ways to manage
others to ensure that objectives are met.

Certificates
All delegates who successfully complete this course will receive a certificate of attendance.

Trainers background
The trainer for this course has extensive experience in the design and delivery of training programmes for Personal Assistants,
Secretaries and Administration Managers. They have been successfully delivering management, administration and 'organisational
skills' related training programmes to both public and private sector organisations for over ten years and previously held a number of
senior management positions in industry.
 
Course Dates
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LocationDistance (approx)Course Start DateNo. DaysWeb price ex.VATCourse Status 
Aberdeen Doubletree by Hilton537 miles Mon 09 Mar 09 1£285      CLICK TO ENQUIRE
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Edinburgh - Channings Hotel424 miles Tue 10 Mar 09 1£275      CLICK TO ENQUIRE
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Belfast483 miles Wed 11 Mar 09 1£265      CLICK TO ENQUIRE
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Newcastle281 miles Thu 12 Mar 09 1£295      CLICK TO ENQUIRE
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Manchester204 miles Fri 13 Mar 09 1£325      CLICK TO ENQUIRE
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Inverness561 miles Thu 23 Jul 09 1£245      CLICK TO ENQUIRE
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Glasgow406 miles Fri 24 Jul 09 1£265      CLICK TO ENQUIRE
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Belfast483 miles Mon 27 Jul 09 1£265      CLICK TO ENQUIRE
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Birmingham118 miles Tue 28 Jul 09 1£355      CLICK TO ENQUIRE
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Bristol118 miles Wed 29 Jul 09 1£355      CLICK TO ENQUIRE
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London2 miles Thu 30 Jul 09 1£345      CLICK TO ENQUIRE
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Aberdeen Doubletree by Hilton537 miles Mon 16 Nov 09 1£285      CLICK TO ENQUIRE
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Edinburgh - Channings Hotel424 miles Tue 17 Nov 09 1£275      CLICK TO ENQUIRE
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Belfast483 miles Wed 18 Nov 09 1£265      CLICK TO ENQUIRE
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Newcastle281 miles Thu 19 Nov 09 1£295      CLICK TO ENQUIRE
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Manchester204 miles Fri 20 Nov 09 1£325      CLICK TO ENQUIRE
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Tools
 
Key Details
Duration1 day
 
£245
per delegate