The Proficient Supervisor and Manager

Categories: Supervisory Skills

£305 per delegate

Duration: 1 day

Trainer: S016OC

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The Proficient Supervisor and Manager
One day

When professionals are given new leadership responsibility, their success depends on how quickly they adapt people-management
skills to complement their expert knowledge. These essential skills for new supervisors and managers do not come naturally and this
course demonstrates what is required and how it can be learnt. Delegates will develop the confidence to put their newfound skills and
management techniques into practice and begin the process of effective, professional supervisory control.

• State the principles and main roles of management
• Recognise the effectiveness of different motivational tactics
• Design an effective staff incentive programme
• Practice the skills of assertiveness and active listening
• Plan a systematic approach to staff development
• Identify and use the different component parts of the coaching cycle
• Consider delegation as a staff motivational tool
• Plan a delegate project
• Use a simple problem solving structure

Who should attend
This course is ideally designed for supervisors, team leaders and managers who have gained experience within their role but have
received little or no formal training. Especially suitable for people willing to embrace new ideas and adapt or enhance their people
management style and skills.

Course benefits
Delegates will benefit greatly from the highly interactive nature of this training course. The theory behind effective people
management is put to the test immediately in a simulated environment through a variety of practical individual and team-based

Additional information
The programme deals with people management issues with clear guidelines every step of the way. Tutorial sessions, case studies,
and practical exercises make this an action packed day.

All delegates who successfully complete this course will receive a certificate of attendance.

Trainers background
The trainer for this course has extensive experience in design and delivery of Management and Supervisory development training
programmes. They have been successfully delivering training to both public and private sector organisations for over ten years and
previously held a number of senior management positions in industry
The course either has new dates in data loading, or is only run as a dedicated or In Company course.

Telephone Hotline

01933 233884

(Monday to Friday - 8:00am to 5:30pm).

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