The Balanced Scorecard
Learn, develop and master the essential tools of the Balanced Scorecard that will help you successfully implement and monitor a strategy.
Is it right for me?
Suitable for directors and managers from corporate headquarters and strategic business units: functional and operational directors and managers of key business processes such as Finance, HR and Training, IT, R&D, Sales and Marketing, Manufacturing and other business operations.
What will I learn?
By the end of this practical two-day course, you will be able to:
-Develop an actionable and manageable strategy.
-Identify methods for setting strategic measures and targets.
-Implement strategy effectively.
-Understand the impact of strategy on results.
Two articles from The Harvard Business Review by Robert Kaplan and David Norton - "The Balanced Scorecard - Measures that Drive Performance" and "Putting the Balanced Scorecard to Work".
Please bring along to the course:
a) The vision, mission and strategic goals of your organisation..
b) Examples of reports from your organisation's current management information system (both internal and external publication) - for example management reports, accounts, key performance indicators, annual reports.
c) Thoughts on what you would like your performance measurement system to look like - both in an ideal world and with a more realistic perspective.
What will it cover?
Create a Strategy-Focused Organisation
-Analysing the organisation's strategic needs
-Design concepts and other measurement models
-Implications for internal and external reporting
Understand the Strategic Drivers across Four Business Perspectives
Identify Strategic Measures and Targets
-Selecting measurement methods and processes
-Assessing developments and performance
-Methods and processes for setting targets
Translate Strategy into Operational Terms
-Ensuring clarity of strategy across the organisation
-Awareness of hurdles and roadblocks to implementation
Cascade Corporate Strategic Objectives
-Methods of communication and cascading
-Setting individual and team goals
-Linking performance management to goals
Monitor the Change Process
-Making strategy a continual process
-Mobilising change through executive leadership
The course either has new dates in data loading, or is only run as a dedicated or In Company course.