Protecting Reputation in a Crisis
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Protecting Reputation in a Crisis

Summary:
The most vital asset for management to protect in a crisis is your company's reputation. This two-day course will enable you to take the initiative and use the media and other communication channels to your advantage in a crisis. You will learn how an organisation can emerge from an incident with its reputation enhanced, rather than diminished, and how to be remembered for handling a crisis rather than for having a crisis.

The Course Will Benefit:
Business Continuity professionals, Public Relations Managers and Members of the Board with responsibility for Crisis Communications.

The Course Covers:
- Understanding the nature of crisis
- The psychology of crisis
- Communication techniques
- Anticipating and preparing PR management of a crisis
- Realistic and achievable crisis preparation
- The crisis handling checklist
- Analysing and communicating with the various audiences
- Media Handling
- Interview techniques

Duration:
2 days

 
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Key Details
Duration2 days
 
£1,205
per delegate
 
 
Bookings Helpline: 01933 233884 (Monday to Thursday - 8:00am to 5:30pm and Friday 8:00am to 5:00pm).