Persuading and influencing
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Persuading and influencing

Price:
£345 + VAT

Increasingly managers need to influence not only those who work directly for them, but also those over whom they have no authority. For those managers to succeed in an increasingly complex environment they need to have a range of influencing skills at their fingertips to draw on to match the circumstances they face.

Course content: 
- Increasing your confidence and ability to deal with new or difficult situations 
- Gaining a greater repertoire of influencing skills 
- How to encourage others to change their behaviour 
- Active listening and assertiveness skills 
- Verbal and non-verbal communication skills 
- Persuasive techniques for formal and informal settings.

Who should attend?
Managers who need to persuade and influence others on a regular basis.

 
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Key Details
Duration1 day
 
£345
per delegate
 
 
Bookings Helpline: 01933 233884 (Monday to Thursday - 8:00am to 5:30pm and Friday 8:00am to 5:00pm).