COURSE FINDER

Microsoft Outlook Introduction - 2007/2010/2013

Categories: Microsoft Outlook

£175 per delegate

Duration: 1 day

Trainer: R046AJ

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Course Aims:

This course is designed to provide delegates with the knowledge and skills needed to use the facilities of Microsoft Outlook.

In particular, delegates will learn how to send and receive mail, use the calendar, plan meetings, create and maintain contacts, use the task list, work with notes and collaborate with others.

Assumed Knowledge:

Delegates should have a basic familiarity with PCs, Windows, use of a keyboard and mouse.

Version:

Microsoft Office 2007, 2010 or 2013

Other versions available:

Microsoft Office 2003 courses available on request, please contact us for more details.

Course Outline:

Course Introduction

- Starting & exiting Outlook
- The Outlook screen
- Ribbon tabs & keyboard techniques
- Accessing Help

Folders

- The folder list
- System folders
- Additional folders
- Accessing Help

Sending Messages

- Selecting names
- Typing the message
- Formatting the message
- Spelling
- Message options & flags
- Sending the message
- Draft messages
- Using stationery/themes
- Creating and using signatures

Contacts

- The global address book
- The contacts folder
- Adding & maintaining contacts
- Finding & using contacts
- Maintaining distribution lists
- Importing and exporting
- vCard files
- Associating Outlook items

Reading Messages

- New items indicator
- Reviewing the message list
- Sorting & filtering messages
- Reading a message
- Replying & forwarding

Managing Messages

- Printing a message
- Filing a message
- Deleting a message
- The deleted items folder
- Track, recall and resend messages

Attachments

- Working with external files
- Sending & receiving files
- Sending from Office applications

Managing the Mailbox

- Rules
- Automatic replies
- Mailbox size and archiving
- Mailbox permissions and delegate access
- Add other users mailboxes

The Outlook Calendar

- Calendar options & views
- Date navigation
- Setting & editing appointments
- Setting & editing events
- Recurring appointments

Planning


- Using the meeting planner
- Sending meeting requests
- Answering meeting requests
- Setting share permissions
- Opening other users calendars

Views

- Built-in views
- Creating views
- Applying views
- Editing views
- Colour categories

Tasks

- Adding tasks
- Task properties & options

Notes

- Creating notes
- Editing notes
- Note categories & options
The course either has new dates in data loading, or is only run as a dedicated or In Company course.

Telephone Hotline

01933 233884

(Monday to Friday - 8:00am to 5:30pm).

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