Course Aims: This course is designed to provide delegates with the knowledge and skills needed to use the facilities of Microsoft Outlook. In particular, delegates will learn how to send and receive mail, use the calendar, plan meetings, create and maintain contacts, use the task list, work with notes and collaborate with others. Assumed Knowledge: Delegates must be competent in using a keyboard and mouse and be familiar with the Windows interface. It is an advantage to have attended the Jarrold Training PCs, Windows and Internet course. No prior knowledge of Outlook is required. Course Outline: Course Introduction • Starting & exiting Outlook • The Outlook screen • Toolbars & mouse techniques • Accessing Help Folders • The folder list • System folders • Creating personal folders • Maintaining personal folders Sending Messages • Selecting names • Typing the message • Formatting the message • Spelling • Message options & flags • Sending the message • Draft messages • Using stationery Contacts • The global address book • The contacts book • Adding & maintaining contacts • Finding & printing contacts • Maintaining distribution lists Reading Messages • New items indicator • Reviewing the message list • Sorting & filtering messages • Reading a message • Replying & forwarding Managing Messages • Printing a message • Filing a message • Deleting a message • The deleted items folder Rules • The Out of Office Assistant • Rules Attachments • Working with external files • Sending & receiving files • Sending from Office applications The Outlook Calendar • Calendar options & views • Date navigation • Setting & editing appointments • Setting & editing events • Recurring appointments Planning • Setting share permissions • Opening other peoples calendars • Using the meeting planner • Sending meeting requests • Answering meeting requests Tasks • Adding tasks • Task properties & options Notes • Creating notes • Editing notes • Note categories & options.
The course either has new dates in data loading, or is only run as a dedicated or In Company course.