Managing the Salesforce
Managing the Salesforce

Duration:
Two days

Objective
This course is intended for Sales Managers who have gained some experience within their role, but have received little or no formal
training, and would like to learn a more structured approach to managing their sales team. Delegates will be trained on methods
designed to improve the performance of each member of their sales team by successfully managing both results and activity.

Contents
By the end of this course each delegate will be able to:
• Design and use management controls
• Develop a simple manpower strategy
• Prepare for and conduct recruitment interviews
• Take responsibility for the training and development of their staff
• Understand the principles of business planning
• Measure sales performance and manage sales activity
• Design an incentive programme for individuals and the team
• Devise and manage a customer care programme

Who should attend
Sales Managers who are new to the role, have been promoted, or have little or no formal training in managing a sales team will
benefit from attending this programme.

Certificates
All delegates who successfully complete this course will receive a certificate of attendance.

Trainers background
The trainer for this course has extensive experience in design and delivery of sales related training programmes. They have been
successfully delivering training to both public and private sector organisations for over twelve years and previously held a number of
senior sales positions in variety of industries.
 
Tools
 
Key Details
Duration2 days
 
£495
per delegate