Leadership in Senior Management
Achieve high level results by developing high level people
*** This is course is residential and the course fee excludes accommodation. ***
The higher you go in an organisation, the more important the people aspects of your job become. But people issues don’t become easier as people become more senior. This, coupled with the unrelenting pace of change in today’s business environment, means you need to direct and motivate your senior staff to enable them to cope and thrive on change. This intensive and interactive programme will show you how to do exactly that.
You’ll analyse where your business is now and how to move it on to where you want it to be in the future. Through psychometric analysis, self-assessment and 360° questionnaires completed by your team, colleagues or management before the programme, you’ll receive constructive feedback, enabling you to raise your awareness and plan your future development. You’ll leave equipped to play a major leadership role in your organisation.
Topics & Outcomes
Great leader vs poor leader
Learn what constitutes a good leader and recognise that we need to use a good combination of knowledge, skills, qualities, techniques and actions in order to be successful.
Setting objectives
Recognise that human and social objectives are as important as economic ones. Realise your team must have clearly defined objectives which should be agreed, realistic, valid and measurable. Be in a position to check how established these are within your management team.
Management questionnaire
Use a self analysis process to identify your natural style - Developer, Motivator, Administrator or Leader. Then learn the advantages and disadvantages of each style and how and when to use them.
Strategic management
Understand the concept and what is involved in determining whether you are in the correct business now and in the future by looking at Porters’ 5 Box Schema. This will help you to look at your competitors, the power of your buyers, the power of your suppliers and possible substitute products.
Organisational culture
Recognise the six different ways in which a company operates: power, role, task, people, finance, systems. Assess your own company’s mix and look at if, and how, it may need changing.
Leadership needs
Use a scientific process to work out your team’s degree of ability and motivation, and plan how to make any necessary improvements.
Different types of people need different styles of leadership. You will learn to use TACK’s unique Leadership Needs Analysis system to identify each person you manage and their strengths and weaknesses.
The use of authority
Understand that getting people to do things means using a mixture of structural, sapiential, moral and charismatic authority. Know which you use the most and plan any necessary adjustments.
Learn about the different types of personal authority and how to use them in leadership.
Learn about your own preferred authority style(s) and plan to develop sensitivity and flexibility.
Video case study
Put today’s theory into practice by analysing the performance of a company and relating those learning points to your own business. (Also, practise writing mission statements.)
Performance appraisal and analysing performance problems
Learn the golden rules of analysing performance and setting performance standards that are valid, realistic, measurable and agreed. Know what causes it to go wrong.
One key leadership technique is performance appraisal. If you can do this well it is a good ‘performance enhancer’. You will be introduced to a powerful system for analysing performance problems and get the chance to apply it to ‘real life’ scenarios.
Case study
Analyse the performance of a project team to assess where problems can occur with people.
Use techniques already discussed to see what changes in behaviour could have made the team successful and relate these issues to the new teams you manage.
Dealing with conflict
Learn different rules and techniques in order to solve conflict at a senior level. Practise using these skills by role-playing and seeing how they will really work in reality.
Coaching and mentoring
Define the skills needed and look at ways to set up successful systems in your organisation.
Coaching is a powerful performance management technique and a critical part of modern leadership. You will discuss and practice the skills required to be a good coach.
Giving feedback
Learn the techniques and the skills needed in order to be able to improve the feedback you give and therefore improve performance and relationships.
Motivation
A new look at the importance of continuing to monitor the motivation level of everyone, including your managers. Plan a strategy for your return to work which will enable you to look creatively at the motivational needs of each of your team.
Empowerment
Assess how empowered your staff are and plan ways to realistically increase empowerment.
(NB: Delegation is a technique, empowerment is a mindset combined with a low-risk culture.
Building high-performance teams
Learn the simple, but extremely effective, five-point plan for creating successful teams. Be able to measure the success, or potential future success, of your present team.
Psychometric analysis
You receive an 8 page report giving you unbiased feedback on many facets of your performance and behaviour. Have the opportunity to use this method of assessment on anybody else in your company.
Strategic management of change
Use a questionnaire to ascertain your own company’s approach to change. Is it alert, visionary, astigmatic or insular?
Learn the steps involved in ‘unfreezing’ the current situation, ‘remoulding’ and then ‘refreezing’ into what now needs implementing.
Case study:
Introducing change
Have the opportunity to practise the skills of introducing change.
The learning organisation
Understand the importance of being a learning organisation that positively encourages the sharing of knowledge. Look at what you need to do in your organisation to improve whatever is currently happening.
TACK Leadership Profile
Receive in-depth feedback on how others perceive you from the group you have worked with. Transfer learning points straight to your Action Plan.
Programme high spots
- Apply the TACK Leadership Profile - honest feedback allows you to understand how you come across and what areas you need to develop
- 360° feedback from your team, colleagues and management - will help you to see yourself through other people’s eyes and make the changes you need. The feedback is confidential and anonymous, allowing you to gain maximum benefit from the exercise
- Take away practical tools to help you assess and analyse performance, performance problems, and motivation - all of which can be used as soon as you return to work
Who will benefit?
This course is designed for directors and senior managers with leadership responsibilities. Other senior executives who contribute to the strategic management of their organisations, or those who are about to be promoted to such positions, will also benefit from attending this course.