It Pays to Complain
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It Pays to Complain

Overview:
How to get what you pay for and deserve without resorting to tantrums or threats.This course is designed to empower individuals with external and internal suppliers to achieve desired outcomes through perfecting the art of effective feedback and complaint making when the services provided are not up to scratch. The focus is on creating and maintaining professional and productive partnerships between providers and customers through positive communication and feedback/complaint techniques.

Duration:
1 day

Location:
Central London to be confirmed.
 
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Key Details
Duration1 day
 
£395
per delegate
 
 
Bookings Helpline: 01933 233884 (Monday to Thursday - 8:00am to 5:30pm and Friday 8:00am to 5:00pm).