Introduction to Management and Supervisory Skills
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Introduction to Management and Supervisory Skills

Training Description
This introduction to management and supervisory skills course is designed to help delegates understand the initial skills and responsibilities that go with first line management responsibility. The course looks at a combination of skills and behaviours associated with management. Within any internal hierarchy certain behaviours and skill sets are required. In the case of
supervisors and managers, this frequently means a change of 'mind set'.

The objective of this course is to gain a better understanding of the purpose of the role and attitude towards the team.

The Course Suits
Any person who has the responsibility to manage any number of staff at a functional level within an organisation. It is aimed at those that may need
to fully understand, or refresh their understanding, of where they fit into the business; how they are identified within their role; what is required of them in order to grow into the role; and how their attitude towards team objectives and team members affects performance.

Training Benefits
An understanding of management styles
How to agree and monitor objectives
When and how to delegate
Understand the key concepts of motivation
Understand key communication skills
Understand the key concepts of motivation
Understand the impact of attitude and language
How to implement time management startegies
Learn how and when to implement individual management styles and identify which is most appropriate in a given set of circumstances
Identify the value and possibilities associated with the manager as a coach
Learn how to handle difficult or conflict situations
Understand their team and the stages of team development
Provides the framework on decision making and setting objectives


Course Timetable
09:30 - 10:00 Coffee & Course Objectives

10:00 - 11:00 Developing Positive Habits

11:00 - 12:00 Supervision And Management: What's The Difference?

12:00 - 12:30 Natural V Appropriate Behaviour

12:30 - 13:00 Interpersonal Skills

13:00 - 14:00 Lunch

14:00 - 15:00 Setting Objectives, Decision Making, Time Management & Delegation

15:00 - 16:00 Coaching for Success

16:00 - 16:30 Motivating Your Staff

16:30 Summary & Action Plans Agreed
 
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Key Details
Duration1 day
 
£425
per delegate
 
 
Bookings Helpline: 01933 233884 (Monday to Thursday - 8:00am to 5:30pm and Friday 8:00am to 5:00pm).