Interpersonal Skills for Projects and Programmes Course
Need course dates or locations to suit you? CLICK HERE TO SEND ENQUIRY...  
Interpersonal Skills for Projects and Programmes Course. Training courses held in London and Birmingham in the West Midlands. Select the course dates tab to see course dates or select a category link above to see more course and location options. Interpersonal Skills for Projects and Programmes

It used to be true that projects and programmes were regarded as a success if they delivered on time, on budget and to the required level of quality. However, there is a growing realisation that real success is measured by the results that these projects deliver – the benefits that are realised and the changes that emerge in the operational environment in which they are delivered. Benefits and changes can only happen if staff, suppliers and customers engage and involve themselves voluntarily in these initiatives. Everyone involved in projects and programmes has a responsibility to influence, persuade and motivate to generate this engagement.

This course clarifies the definition of interpersonal skills and reviews how they apply to the challenges faced during a typical project or programme. This includes a review of the assumptions that methodologies including PRINCE2™, MSP™ and MOR® have made regarding the experience of those undertaking key roles in soft skills, and the links between emotional intelligence and excellence in interpersonal skills.

This is a highly participative course, where delegates will have many opportunities to review their own skill set and understand how their skills impact on their success at work. Delegates will take part in discussions to share their experiences and learn from each other, and define strategies for improving their skill set for different work based situations.

Learning Objectives 
- Clarifying the definition of interpersonal skills and how these apply throughout a typical project or programme lifecycle 
- Reviewing the link between emotional intelligence and interpersonal skills 
- Identifying the current interpersonal skill set for each delegate via evaluation tools including questionnaires 
- Understanding the barriers to effective interaction and communication and reviewing the strategies that individuals can adopt to improve their ability to overcome these barriers 
- Creating different approaches for measuring and evaluating interpersonal skills and the links between evaluation techniques and competency frameworks

Course Content
Understanding interpersonal skills 
- Understanding how interpersonal skills lead to successful projects and programmes 
- Defining what the term interpersonal skills actually means and the types of skills that are included under this heading 
- Examining the application of interpersonal skills throughout a typical project and programme lifecycle

Understanding the links between emotional intelligence and interpersonal skills 
- Explaining cognitive, emotional and spiritual intelligence, and clarifying the links between effective interpersonal skills and emotional intelligence 
- Understanding the preferences that each delegate has for giving and receiving information and interacting with others 
- Identifying the current interpersonal skill set for each delegate via evaluation tools including questionnaires 
- Understanding the barriers to effective interaction and communication and a review of strategies that individuals can adopt to improve their ability to overcome these barriers

Practical steps for developing effective interpersonal skills 
- Creating an action plan for developing and strengthening interpersonal skills through application in typical work based situations 
- Creating different approaches for measuring and evaluating interpersonal skills and the links between evaluation techniques and competency frameworks

The Course Will Benefit 
- Organisations Those working in a project or programme environment where effective communication and team membership skills are key to successful delivery

Course Structure 
- 1 day course / 9am – 5:30pm with a break for lunch

We Provide the Following Essentials 
- Comprehensive coursework useful as a reference guide when returning to the office

Follow On Courses 
- Leadership Skills for Project and Programme Managers 
- Communication Skills for Project and Programme Managers 
- Negotiating and Influencing Skills for Projects and Programme Managers
 
Need course dates or locations to suit you? CLICK HERE TO SEND ENQUIRY...  
My Location
Results for location are highlighted in the table below. Click here to remove highlight
The course either has new dates in data loading, or is only run as a dedicated or In Company course.
Tools
 
Key Details
Duration1 day
 
£199
per delegate
 
 
Bookings Helpline: 01933 233884 (Monday to Thursday - 8:00am to 5:30pm and Friday 8:00am to 5:00pm).