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Essentials of Sales - Residential
Categories:
Sales and Selling Skills
Essentials of Sales - Residential.
About the Course:
This course will teach new sales people the fundamentals of good sales techniques such as how to build a rapport; leading the customer towards the buying decision and finally closing the deal. The course will deal with how to handle objections, negotiation skills and gaining ongoing commitment by understanding how to manage the client relationship effectively.
Course Overview:
- Discover the model of successful negotiation and work through the important three factors: stages of negotiation, planning the negotiation, styles of influence
- What makes a great salesperson?
- The 3 Ps - the qualities that underpin sales
- Sales behaviour - what works and what doesnt
- Preparing for your sale - understanding the client -research techniques
- Communication - the development of verbal and non-verbal techniques
- Making the right first impression
- Developing rapport through active listening techniques
- Opening the meeting - 'dos and donts'
- Telephone selling - making an impact in the first 20 seconds
- A five part structure for taking control of the contact
- Questioning techniques - open and closed questions
- Understanding needs and how to facilitate the conversation so the client is ready to buy
- Selling your product and service
Course Dates
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Location
Distance (approx)
Course Start Date
No. Days
Web price ex.VAT
Course Status
Cotswolds
83 miles
Mon 08 Dec 08
3
£1,595
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Key Details
Provided by:
Reed Learning
Duration
3 days
£1,595
per delegate