Essential PA Skills
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Essential PA Skills

Overview

The role of the Executive Secretary is challenging and evolving, and PAs are required to take on more responsibility than ever. The relationship between Director and PA is one of the more challenging and essential in today's corporate environment.

This course is designed for Personal Assistants who are new to the role, or to those with experience who may want to update their skills. Also the course will allow time to look at essential skills in time management, assertiveness and communication. In addition it aims to empower the personal assistant with excellent organisational skills, and build up confidence in this essential role.

Who Should Attend?
This course is for anyone who is placed in an Executive Secretary or Personal Assistant role within their organisation.

Benefits To You & Your Organisation

Our Essential PA Skills course will teach you the core skills required to effectively work alongside senior management and director level staff with confidence. Key skills include:

- The role of the executive secretary
- Time management
- Assertiveness
- Communication skills
- Organisational ability
- Effective telephone behaviour
- Diary management
- How to project an image of self-confidence and professionalism
- Self-development for the future

Comments from our delegates:
It has helped me to carry out my job even more effectively and efficiently as well as improving the already good relationship with my supervisor

Thoroughly enjoyed the training

Extremely beneficial and useful

Great training techniques

It covered everything necessary - really good trainer
 
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Key Details
Duration1 day
 
£445
per delegate
 
 
Bookings Helpline: 01933 233884 (Monday to Thursday - 8:00am to 5:30pm and Friday 8:00am to 5:00pm).