Emotionally Intelligent Leadership
Course Overview
Organisations of all sizes are increasingly recognising the key role that 'Emotional Intelligence' (EI) has in the effectiveness of the organisation at all levels. In particular, EI provides the foundation for many competencies that are critical for effective leadership. Managers and team leaders are required to fulfil a much broader remit these days - not just to have technical or specialist expertise, but also to have a range of personal attributes and abilities. Effective management and leadership involves working effectively with people - colleagues, reports, more senior managers, stakeholders, customers and suppliers. Being able to achieve results and being able to fulfil responsibilities at operational, team and strategic levels therefore requires a set of special skills that enable the manager or leader to get the best from themselves and al the people they work with
Numerous surveys in the US and in the UK have reported that leaders who are high in emotional intelligence will experience less stress, enjoy better health, perform more effectively at work, gain others’ co-operation, deal effectively with change, and stay employable…
This course will equip delegates with the skills and knowledge for the practical application of Emotional Intelligence in the workplace. It will help delegates to understand the emotional reactions in themselves and others better; to regulate and use their emotions to make good decisions and to act effectively with people and problems in a way that reduces and hostility, develops genuine commitment and collaboration, enhances motivation and produces creative energy.
Psychometric Test
In addition to the face-to-face element of the training, we also offer an optional on-line psychometric test, which can be completed as a self-assessment or as a 360 degree appraisal of the 17 EQ competencies. Whist it is entirely optional, the assessment is extremely useful for enhancing self-awareness and for providing a focus for on-going learning and development. The test can be completed at any time, and includes a comprehensive printed report for future reference, including some useful suggestions of potential areas for improvement.
“It was a really comprehensive introduction to a fascinating and vital area of leadership and management. I will be recommending that all managers in our company attend.”
“I thought this would be a re-hashing of old theories, but I was pleasantly surprised. Although much of it was common sense.”
“It was good to have the opportunity to reflect on my own experiences and not just on the theory.”
“It was very useful to take time out to plan how I can use my skills to a greater advantage.”
“Thanks again for an interesting and useful course. I can see now what I need to focus on in order to get better results from the team.”