Effective Performance Management
Course Overview
Whatever format it takes, the management of individual and team performance is an essential part of the relationship between a manager or team leader and their reports. There are important benefits for everyone involved and it therefore should be prioritised - even if it feels there is no time, no need, or that circumstances or personalities do not make it easy. Unfortunately for many managers or team leaders, the issue of performance management is only directly and strategically addressed on an annual basis at performance reviews and appraisals, or when a particular performance issue is causing a real problem. Whilst understandable, this approach is not usually particularly effective - individuals are left unsure of what's expected of them, often not held to account, and their motivation and productivity on the decline.
This course will enable managers and team leaders to develop skills and strategies to optimise their team’s performance. It will give delegates a fresh perspective on how they can get the best from those they manage/supervise, through effective on-going feedback, praise, support, coaching, performance objectives and supervision meetings.
It is particularly recommended for new or aspiring managers, or those who would like to improve their confidence and ability to get the best from their team through a range of performance management tools and techniques.
Management Style Assessment
In addition to the face-to-face element of the training, we also offer an optional assessment, which can be completed as a self-assessment or as a 360 degree appraisal of your management and/or supervisory style that under-pins your effective management of staff performance. Whist it is entirely optional, the assessment is extremely useful for enhancing self-awareness and for providing a focus for on-going learning and development. The test is in interactive pdf format and can be completed at any time on your own computer. Once you have completed the test, you simply click on a "submit" button and we will automatically receive your answers for collation into a comprehensive printed report, including some useful suggestions of potential areas for improvement.
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"A really practical course with lots of ideas for prioritising performance management on a daily basis".
“Thank you for an excellent course. I feel much more confident and inspired to be more proactive in managing the performance of my team..”
“I now understand the importance of focussing on the performance of my team on an on-going basis and not just waiting for the annual review process to begin each year.”
“As well as looking at dealing with under-performance it was really interesting to consider the 'over-performing' team member, and how to make sure that they remain an asset to the team.”