Effective Negotiation Skills
Effective Negotiation Skills

Duration:
One day

Objective
The aim of this course is to enable delegates to become more persuasive and influential, by helping them develop their ability to
communicate more confidently and professionally.

Contents
By the end of this course each delegate will be able to:
• Explain the difference between selling and negotiation
• Identify the key personality differences between a good and a bad negotiator
• Recognise the five phases of negotiation
• Use creative thinking to plan a negotiation
• List the ten most common negotiating mistakes
• Create impact using effective verbal communication skills
• Highlight the importance of body language to a negotiation
• Demonstrate a negotiation using features and benefits

Who should attend
Anyone who, in the course of their professional or social life, would benefit from an improved ability to influence others through
structured and reasoned communication.

Course benefits
• Understand the implications of different approaches to negotiation
• Develop successful negotiation strategies
• Hone the interpersonal skills crucial to successful negotiation
• Integrate negotiating skills and techniques into the management role
• Achieve better results through better negotiation

Additional information
In this course, you will learn to develop negotiating skills to deliver successful results and gain experience in creating and managing
dynamic negotiating environments. You will understand how to integrate people and process elements, creating a flexible framework
for negotiation strategies and situations. The course presents methods, techniques and processes required to conduct successful
negotiations confidently.

Certificates
All delegates who successfully complete this course will receive a certificate of attendance.

Trainers background
The trainer for this course has extensive experience in design and delivery of negotiation skills training. They have been successfully
delivering training to both public and private sector organisations for over ten years and previously held a number of senior
management positions in industry.
 
Tools
 
Key Details
Duration1 day
 
£245
per delegate