Developing Management Skills in Secretaries and Administrators
Need course dates or locations to suit you? CLICK HERE TO SEND ENQUIRY...  
Developing management skills in secretaries and administrators

Price:
£445+ VAT

Do only managers manage? The answer is no: the changing face of organisational structures introduces new levels of responsibility. Administration staff are no exception. In many cases the secretary or administrator gradually assumes the responsibility for other members of
staff. This often happens by natural progression rather than as part of a planned development programme.

Course content: 
- Management skills including leadership, motivation, delegation, communication 
- Team building – how to create a successful team to support your role 
- Motivation – engaging your team to deliver results 
- Dealing with difficult behaviour – techniques and tools 
- The basics of project management 
- The art of persuasion.

Who should attend?
Secretarial and administrative staff who would benefit from the development of personal and people management skills.
 
Need course dates or locations to suit you? CLICK HERE TO SEND ENQUIRY...  
My Location
Results for location are highlighted in the table below. Click here to remove highlight
The course either has new dates in data loading, or is only run as a dedicated or In Company course.
Tools
 
Key Details
Duration2 days
 
£445
per delegate
 
 
Bookings Helpline: 01933 233884 (Monday to Thursday - 8:00am to 5:30pm and Friday 8:00am to 5:00pm).