Cross Cultural Communication Skills
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Understand the key elements of effective communication and develop the necessary skills to communicate with people from different cultures and backgrounds.

What Is The Course About?
This course is for anyone wishing to maximise their impact at work. Learn how to make the best of cross-cultural communications and problem-solve situations when problems do occur.

By the end of this course, you will be able to:
- Create and maintain effective working relationships by understanding how communication works.
- Discover your own communication style and understand it’s impact on others.
- Deal with differences between cultures and genders.
- Communicate effectively, even in difficult situations.
- Communicate persuasively.

The full fee for this course is £490 +vat and includes full course materials, lunch and refreshments.

Course Programme: 
Welcome & Introduction
Creating & Maintaining Effective Working Relationships
- Understanding how communication works
- Theories of communication and what they mean in practice
- Assertive communication: Identifying the essential skills and qualities of an assertive communicator
Discovering Your Communication Style
- Styles of communication and their impact on others
- Understanding and exploring how you are perceived by other people
Dealing With Differences
- What stops us communicating effectively?
- Overcoming cultural and gender barriers
Effective Cross Cultural Communication and Communication Across Genders
- Stereotyping and challenging assumptions
How to Build Bridges
- Making communication work in difficult situations
Communicating Persuasively
- Powerful communication
- Key influencing and persuading skills: how to get your message across
You As A Communicator
- Identification of personal areas of strength and areas for improvement
Next Steps
- Personal Action Plans
 
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Tools
 
Key Details
Duration1 day
 
£490
per delegate
 
 
Bookings Helpline: 01933 233884 (Monday to Thursday - 8:00am to 5:30pm and Friday 8:00am to 5:00pm).