Cross-cultural awareness: understanding the impacts of cultural differences in the workplace
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Cross-cultural awareness: understanding the impacts of cultural differences in the workplace

The Skills of Intercultural Communication

Learn how to work effectively and inclusively in organisations with a multi-national workforce by developing the skills necessary to lead and manage across international cultures.

A 5-day course.

This in depth workshop gives participants a deep understanding of the cultural differences that exist within global organisations and their customers, and how to recognise those differences.

Participants work via a structured approach using tools that enable an understanding of how and why they can be more efficient and effective in a cross-cultural environment.

The course focuses on improving intercultural communication and presentation skills, with case studies in the efficient management of cross-cultural and virtual meetings and teams, and intercultural negotiation

The program is designed for all managers and HR Specialists that work for a multi-national organisation, especially when working in or with a multi-national team. It would also be valuable for officers who need to better understand the impacts and potential conflicts of cultural differences.

The course provides participants with:
- A deep understanding of established cultural and management dimensions
- The ability to reduce cross-cultural miss-understandings
- The skills in effective communicating and presenting in a cross-cultural environment
- The ability to run and participate effectively in Cross-Cultural and Virtual meetings
- Increased ability to work effectively with colleagues in cross-cultural teams
- Improved Negotiating skills in intercultural communications.
 
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Tools
 
Key Details
Duration5 days
 
£2,560
per delegate
 
 
Bookings Helpline: 01933 233884 (Monday to Thursday - 8:00am to 5:30pm and Friday 8:00am to 5:00pm).