Conducting Workplace Investigations and Hearings - Seminar
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Overview
Course duration: 2 days.

Develop the skills and knowledge to manage all stages of the investigations and hearings process.

Reduce the threat of compensation claims and gain a sound understanding of the legislative and procedural environment of workplace investigations and hearings. This seminar will help you master the softer skills necessary to deal with highly contentious, challenging scenarios.

Is it right for me?
This seminar is for HR and personnel professionals, employee relations officers and line managers with responsibility for managing or conducting internal investigations and hearings.

What will I learn?
By the end of this seminar you will be able to:
•Understand the legal and practical requirements relating to investigations and hearings
•Use the skills required to confidently and successfully manage and conduct investigations and hearings
•Enhance business success and avoid unnecessary litigation
•Prevent formal grievance situations from arising unnecessarily
•Practise and hone the skills required to prevent unnecessary litigation

What will it cover?

Legislation and case studies: an overview of current disciplinary and grievance legislation
•Successfully implementing the Dispute Resolution Regulations in the workplace
•The ACAS Revised Code of Practice and fair procedures

Disciplinary and dismissal procedures, (DDPs): what’s involved?
•DDPs in a context
•When and how to use suspension
•Business and legal consequences of not following procedure
•Managing disciplinary and grievance overlap

Disciplinary and grievance investigations: a comprehensive, structured approach to the investigation
•What is the investigation process? Highlighting the importance of the impartiality of the investigator and his/her role
•When does an informal investigation become formal?
•Gathering evidence, handling witnesses, writing the report

The investigation interview: tips to ensure a thorough investigation process
•Avoiding common mistakes made during the investigation process
•How to analyse and evaluate evidence
•Your investigations checklist
•Report preparation, making recommendations and moving onto the hearing process

Grievance investigation role-play
Participants will have the opportunity to go beyond the legal framework and practical tips outlined on day one and apply these effectively in a controlled ‘real-life’ scenario. Participants will practise the theory covered and enhance their interviewing techniques to extract relevant information, interpret ambiguous behaviour and handle difficult situations.

Disciplinary and grievance hearings: the final stage of the process?
•How to prepare for the hearing?
•Examining the importance of skilful meeting techniques
•Maintaining bias-free hearings and sustaining consistency
•Reaching a decision

Disciplinary hearing role-play
Participants will further build on the skills and knowledge developed, such as listening and questioning techniques, in the professional and formal setting of a disciplinary hearing. Participants will be presented with a disciplinary hearing scenario and have the opportunity to role play and apply the employment law framework.

Further courses to consider
Discipline, Grievances and Dismissal Managing within the Law
 
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Key Details
Duration2 days
 
£895
per delegate
 
 
Bookings Helpline: 01933 233884 (Monday to Thursday - 8:00am to 5:30pm and Friday 8:00am to 5:00pm).