Communication Skills for Managers
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This Communication Skills training course is held in London in the South East, Birmingham in the Midlands, Bristol in the South West, Leeds and Manchester in the North and Edinburgh in Scotland. Please select the Course Dates Tab above to see current course dates, or select a category link above to see more course and location options. Communication Skills for Managers.

About this Course:
This is a course that has been developed specifically with the needs to today's manager in mind. It looks at how to communicate effectively from a position of authority - to motivate your team and achieve performance improvements through them while retaining their respect. it also looks at how you can communicate under pressure, and how you can talk to difficult people in your team.

Course Overview:
- Communication styles
- Acknowledge and develop your own communication style 
- Adapt your style to the differing needs of individuals in your team
- The unique responsibilities of a manager: choosing the right approach for the right situation
- Practical communication strategies
- Portray natural confidence in your messages 
- Overcome barriers to effective communication
- Learn to listen actively to your team members
- Productive questioning techniques
- Communicate as a manager and leader should and earn respect
- Represent the interests of your department to internal and external stakeholders
- Develop receptive and open body language
- Apply the art and science of influence
- What to do when things aren’t going well
- Dealing with and diffusing conflict situations 
- Communicating with those who don’t want to listen
- Using communication to drive performance improvements in individuals
- Decisive communication within the disciplinary process
- Consolidation
- Roleplay and discussion with other delegates to reinforce your learning
- Decide on at least three areas for personal change when you return to work
 
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Key Details
Duration2 days
 
£899
per delegate
 
 
Bookings Helpline: 01933 233884 (Monday to Thursday - 8:00am to 5:30pm and Friday 8:00am to 5:00pm).