Communication Excellence
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This Communication training course is held in London in the South East, Birmingham in the Midlands, Bristol in the South West, Leeds and Manchester in the North and Edinburgh in Scotland. Please select the Course Dates Tab above to see current course dates, or select a category link above to see more course and location options. Communication Excellence.

About the Course:
The way you interact with others can be the key to your workplace success. Whether communicating under pressure, managing challenging relationships or looking to build lasting rapport, your style and interpersonal competence can make or break your chances of successful achievement. This course teaches you how to capitalise on your existing skills, fine-tune your approach and build a strategy for communication with real impact.

Course Overview:
- Understand and apply the skills necessary for communication excellence
- Learn new communication styles and increase rapport
- Craft your role - know accountability and impact
- Create a relationship management strategy that works
- Realise the importance of planning and process
- Build your knowledge bandwidth
- Apply the art and science of influence: body language and listening
- Understand push/pull relationships
- Enhance your professional image and personal capital
- Identify different thinking styles to be more persuasive
- Understand fear and positive psychology
- Manage challenging relationships under pressure
- Use questioning techniques to uncover needs and identify issues
- Achieve the best outcomes whatever the proposal, situation or personality
- Undertake exercises in communication excellence including The Trust Index and the Key Influencers mapping exercise

 
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Key Details
Duration2 days
 
£967
per delegate
 
 
Bookings Helpline: 01933 233884 (Monday to Thursday - 8:00am to 5:30pm and Friday 8:00am to 5:00pm).