Communicating with Impact
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Communicating with Impact 

Duration:
1 day

Aim
Learning how to communicate with others is one of the most valuable and transferable skills to have. In order to influence the thinking and behaviour of others, you need to communicate confidently, build a relationship and remain assertive even when pressurised. This course is designed to enable you to be more confident, influential and communicative in any situation, through recognising the link between your communication skills and the impact they have on others. This course also includes the skills of negotiation, handling conflict and dealing with difficult people.

Is it right for me?
This programme is ideal for you if are looking to improve your communication skills across different business areas. We will help you communicate with all levels of people more effectively, get yourself heard and encourage others to value your opinions.

How the course is delivered
This programme is run in an interactive and participative way. New learning will be introduced within a series of tasks enabling participants to consolidate new techniques through practical application, as well as reflecting upon their experiences on their own and in small groups.

Pre course Work
Before the course you will be invited to think about and define 3 learning goals. These are things that you would like to gain or achieve as a result of the 2 days.

What will I learn?
During the course we will cover:
-Building and creating instant rapport through the use of elegant language
-Increasing your personal impact and credibility
-Confidence and self-esteem: where does confidence come from?
-Understanding your influencing style and recognising ways to influence
-Developing assertiveness and how it can help positive thinking
-The power of persuasion: sharing ideas and creating empathy; understanding other people's values, improved listening and questioning techniques
-Internal Filtering programmes – how your awareness can make all the difference to your communication with others for effective influencing.
-Reducing conflict: avoiding negative responses and handling difference
-Getting people to believe in your ideas and how to motivate people
-Maximising the different types of communication and related behaviours
-Negotiation strategies and tactics
-Using coaching techniques to frame conversation and unlock understanding
-Learning how to pace, anchor and understand people better
-Develop the ability to become more aware of your charisma and uniqueness
 
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Tools
 
Key Details
Duration1 day
 
£400
per delegate
 
 
Bookings Helpline: 01933 233884 (Monday to Thursday - 8:00am to 5:30pm and Friday 8:00am to 5:00pm).