Cold Calling Telesales
Cold Calling Telesales

This one day course is designed for anybody undertaking a Cold Calling role to help them to deal more effectively with clients on the telephone.

Your course will be tailored to suit company and individual requirements and will cover a wide range of skills including: 

- Defining objectives 
- Establishing goals 
- Getting into Peak State 
- Preparation 
- 10 Basic Steps to successful telesales 
- Organising your work area 
- Organising your telesales system 
- Managing your time 
- Prioritising activity 
- Making the sales call 
- Questioning techniques/communication skills/getting through to the decision-maker 
- Listening skills 
- Creating a need 
- Negotiating and closing the appointment 
- Measuring success and celebrating success 
- Practice routines 
- Achieving goals 
- Personal action plan

 
Tools
 
Key Details
Provided by:
Midlands Training


 
Duration1 day
 
£457
per delegate