Coaching Skills for Sales Managers
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Coaching Skills for Sales Managers

Training Description
This course focuses on how sales managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them.

This management training course is available throughout the UK.

CPD Value 5.5 Hours

CPD = Continuous Professional Development (All PTP courses are approved for CPD by the Law Society and meet the standards expected of all professional bodies).

The Course Suits
Any manager or supervisor wishing to improve the performance of individuals in their team.

Training Benefits
- Knowledge of the key coaching styles
- How to improve individual performance
- How to deal with defensiveness
- To be able to identify opportunities for coaching in the work environment

Course Timetable
09:30 - 10:00 Coffee & Course Objectives

10:00 - 10:15 Coaching Definitions (Defining terms e.g. a coach, coaching, mentoring etc.)

10:15 - 10:30 Coaching Individual Experience (Reviewing existing understanding of best practice based on delegates own experiences of receiving, coaching, mentoring etc.)

10:30 - 11:00 Key Coaching Skills (A step-by-step guide to the coaching process)

11:00 - 11:15 Coffee

11:15 - 12:00 Key Coaching Skills (Continued)(A series of exercises designed to practice key coaching skills)

12:00 - 12:30 Feedback v Criticism (The difference between feedback and criticism coupled with practice giving constructive feedback)

12:30 - 12:45 Opportunities for Coaching in the Work Environment (Identifying workplace situations which naturally lend themselves opportunities for coaching employees)

12:45 - 13:00 Identification of Coaching Needs (Reviewing the learner's needs)

13:00 - 13:45 Lunch

13:45 - 15:00 Coaching in Practice (Role-play and practical)

15:00 - 15:15 Coffee

15:15 - 16:00 Dealing With Defensiveness (Strategies for working with defensive responses to coaching interventions)

16:00 - 16:30 Coaching Evaluation (Rate your effectiveness as a coach)

16:30 Summary & Action Plans Agreed


 
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Key Details
Duration1 day
 
£425
per delegate
 
 
Bookings Helpline: 01933 233884 (Monday to Thursday - 8:00am to 5:30pm and Friday 8:00am to 5:00pm).