Who is it for?

This ASTD Certificate Programme is for trainers L&D Consultants those involved in the design and delivery of training to either internal or external clients.

What is it about?

Trainers and learning & development professionals need to draw on an increasingly complex armoury of skills. If your work requires you to coach individuals groups teams or indeed entire organisations ?a solid model and?infrastructure for planning?the?coaching intervention is?essential.

This course aims to deliver the practical techniques?you need not only to coach your clients more effectively but also to measure?and track their progress proving the value of your coaching intervention.

What will I get out of it?

By the end of this course participants will be able to:

• - Identify their personal strengths and areas for improvement on a coaching assessment inventory
• - Practice the five key coaching competencies within the workplace learning professional coaching model and relate them to an individual a team or an organisational coaching program
• - Establish coaching agreements with clients and identify how goals link to enhanced business performance
• - Promote an open flexible and confident coaching relationship with clients and establish mutual respect and trust in a safe supportive environment
• - Apply coaching ethics and standards appropriately in all coaching situations
• - Demonstrate active listening ask powerful questions and use effective dialogue and feedback techniques to provide maximum benefit to clients
• - Integrate and evaluate multiple sources of data and make interpretations that help clients achieve agreed-upon results
• - Design actions and opportunities for ongoing learning that will most effectively lead to coaching results
• - Set a coaching action plan with attainable measurable and specific goals
• - Document measure and track the client?s progress toward and achievement of their coaching goals
• - Develop and maintain an effective coaching plan with clients manage ongoing progress and hold clients accountable for actions
• - Plan implement and manage an integrated coaching program based on negotiated roles clear guidelines a systems approach and publicized results
• - Build an entire coaching infrastructure at the individual team or organisational level

Course Overview:

This is a highly participative course where you will learn from one another and the powerful interactions in the course. By the end of the workshop you will be able to go back to your workplace and immediately start using your coaching toolkit.

In this course you will learn a five-step model for coaching that you can successfully use with individuals teams or an entire organisation. You will have the opportunity to practice coaching competencies through role plays group exercises and case studies.