Coaching for Leaders & Managers
Coaching for Leaders & Managers

Course Objectives:
Today, leaders and managers must do so much more than manage their operations and staff, they must be effective coaches. Staff work effectively for those who involve and encourage them to maximise their own potential. However, sometimes people need to learn to take responsibility for their behaviours and, to adapt those to the needs and requirements of their jobs. Effective coaches help inspire people and get them to see how their personal goals link to the goals of the team and the business. This course aims to give leaders and managers the skills to read and motivate; and to achieve 'win-win' situations at work.

Contents:
Day One
- Introduction to transactional analysis
- Effective leadership and team building
- Using the GROW model in coaching
- How behaviour and personality influence the way people communicate
- Using different styles of language to build rapport
- Exercises and role play of current situations
- Turn positive action into positive habits & turn setbacks to your advantage
- Take personal responsibility for what you know as well as what you need to find out and feedback

Day Two
- Introduction to NLP (neuro-linguistic programming)
- Communicating more effectively on an individual and group basis
- Understanding why conflict is inevitable but can be positive
- Conflict strategies -Develop the skills necessary to handle a variety of everyday confrontational situations
- Exercises and role play of current situations
- Identify the areas of individual, potential causes of stress where you can "take control" and plan a positive course of action
- Turn positive action into positive habits & turn setbacks to your advantage
- Take personal responsibility for what you know and what you need to find out and feedback.

Who should attend:
This course is suitable for key managers with people responsibilities who can be faced with challenging behaviours in individual and team situations. Managers who want to improve their effectiveness by learning and experiencing different methods of coaching and communication skills to get results.

Course benefits:
By the end of this course, delegates will be using techniques that can enable them to deal with their own confidence and abilities, build effective teams, recognise potential disagreement and have the capability to handle these situations.

Additional information:
This highly participative and practical programme gives leaders and managers tools, confidence-building and personal behaviour management skills. We work with leaders and managers on current issues and can build the programme to meet current needs and issues.

Certificates:
All delegates who successfully complete this two-day programme will receive a certificate of attendance.

Trainers background:
The coach of this course is a Chartered Fellow of the CIPD, a master coach and an NLP practitioner. She has significant experience of the public and private sectors working in large and multi-sited operations. An employment law specialist she represents at Tribunal. She has a successful, proven track-record working with "mavericks" especially in the IT industry. The course coach works internationally enabling people to "read" others and in turn improve and develop effective behaviours and working relationships.
 
Tools
 
Key Details
Duration2 days
 
£495
per delegate